FAQs

Is it safe to share my health data with AI?

We take data privacy and security very seriously. We use all of OpenAI’s available enterprise security options, including disabling data sharing for model training. This ensures your information stays private and is used only to support your personalized experience.

Read our full perspective ➝ Sharing Your Health Data With AI.

How do I know the information going into my Digital Twin is accurate and evidence-based?

Your Digital Twin does not rely on opinions, trends, or generic AI guesses. For scientific and medical questions, we intentionally corroborate insights using Consensus GPT, which summarizes findings from peer-reviewed human studies, meta-analyses, and clinical research.

That evidence-based summary is then interpreted in the context of your personal data — labs, wearables, genetics, and lifestyle — so conclusions are both scientifically grounded and individually relevant.

Learn more about how scientific evidence is validated and integrated into your Digital Twin in this article: How to Corroborate Health Science with Consensus GPT and Your Digital Twin

Is my data kept private?

Your health data stays within your private ChatGPT Plus account, where you control and can delete all data at any time.

Why can’t I just put my data into AI myself?

You can but you won’t get the same results.

Healthspan360™ isn’t just “using ChatGPT.” It builds a structured Digital Twin so your AI actually understands your biology, your data, and your goals.

Why DIY doesn’t work the same:

No structure: Raw labs and notes need the organized Health Master File for AI to interpret them correctly.
No context: Generic AI gives generic answers. Your Digital Twin gives your AI your history and trends.
No guardrails: Your Digital Twin Instructions keep the AI safe, accurate, and within clear boundaries.
Not a system: We deliver the full setup — Playbook, Health Master File, Instructions, Knowledge Base, and 375+ prompts.

It’s the difference between a single prompt and a complete, personalized system.

Can you use an AI tool other than ChatGPT?

OpenAI’s ChatGPT is the recommended platform for your Digital Twin, for privacy, security, and consistency.

ChatGPT offers a high level of user-controlled privacy options, including the ability to turn off training data sharing, use Temporary Chat mode, disable Memory, and restrict connected apps. These settings give you strong control over how your personal health information is handled.

What is your process?

We start with a consultation, after which you approve the project, e-sign an agreement, and make the payment. The we send you the Healthspan360 toolkit which includes the Playbook, Health Master File, Digital Twin Instructions, and Library of 375+ Prompts.

From there, we schedule the live training session, prior to which you will complete some pre-work. After the live training session, we provide a week of follow-on support via e-mail. 

You continue to use your Digital Twin for as long as you'd like!

What if I have a lot of data?

Great — your Digital Twin becomes even more powerful.

How long does it take to setup?

The entire process takes about a week on average. However, timing is flexible—some clients move faster, and we can adapt the process to meet your preferred pace.

Do I need to be tech-savvy?

No. We guide you through everything step-by-step.